In today’s rapidly evolving technological landscape, businesses require robust IT support to maintain seamless operations. Cole Technologies offers comprehensive Managed IT Services, providing you with an entire team of IT experts at a fraction of the cost of hiring an internal IT person. Our services are designed to enhance efficiency, security, and scalability, allowing you to focus on your core business activities.
Understanding Managed IT Services
What are Managed IT Services?
Managed IT services involve outsourcing the responsibility of maintaining and anticipating IT needs to a third-party provider. This approach allows businesses to access specialized expertise and resources without the overhead of an in-house IT department. Services typically include network management, data backup, cybersecurity, and more, all aimed at improving operational efficiency and reducing costs.
What is the difference between IT services and Managed IT Services?
IT services encompass a broad range of technology-related support, often provided on an as-needed basis. Managed IT services, however, are a subset of IT services delivered proactively and continuously. While traditional IT services may address issues reactively, managed services focus on ongoing monitoring and maintenance to prevent problems before they occur.
What is an example of a Managed IT Service?
An example of a Managed IT Service is 24/7 network monitoring. This service involves continuously overseeing a company’s network to detect and address potential issues proactively, ensuring optimal performance and minimizing downtime.
By choosing Cole Technologies for your Managed IT Services, you gain access to a dedicated team of professionals committed to optimizing your IT infrastructure, enhancing security, and supporting your business growth.
NextGen Shield Managed IT Services
NextGen Shield covers your business by preventing security breaches, downtime and outages, inefficiencies, and data loss. Whether you need unlimited support, have an existing IT team or person, or just need some cyber protection, we’ve got you covered. NextGen Shield grows with your business, allowing you to change plans at any time.
Deep expertise
Our team has expertise beyond that of a typical IT technician. We bring deep expertise to you from supporting Fortune 500 companies including General Dynamics, Raytheon, and State/Federal government.
Extremely responsive
Our average response time is less than 10 minutes. Don't wait for support when you need it the most. We're here when you need us.
Truly innovative
Unlike many other MSPs, we aren't simply resellers of various technologies. Instead, we own and manage our own data center infrastructure. This offers us much more flexibility to implement new capabilities, enhance security, and provide cutting-edge innovations that are both cost effective and innovative.
24x7 security
Our Managed IT Services include data protection, our Intelligent Cybersecurity Suite, and next-generation security tools like SIEM and EDR/XDR.
Intelligent Cybersecurity Suite
The cyber threat landscape constantly changes, but our mission to protect your valuable data and business operations does not. We've simplified our cybersecurity solution.
For the tech-savvy audience, our Intelligent Cybersecurity Suite includes Endpoint Detection and Response (EDR), Security Incident and Event Monitoring (SIEM), Extended Detection and response (XDR), Managed Detection and Response (MDR), and AI-powered email filtering and anti-phishing.
Predictable costs
Benefit from a steady IT expense from month to month.
Better Managed IT. Better Security. Guaranteed.
We take the security of your business extremely seriously. So much that when you use our Managed IT Services, we guarantee an improvement in your measurable cybersecurity posture within the first 30 days of onboarding – or your money back.
NextGen Shield Co-Managed
Great for businesses with an existing IT person or team.Unlimited on-site and remote support
plus our best in class Intelligent Cybersecurity Suite.
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Unlimited co-managed on-site and remote support
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Managed security patching
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NextGen Data Protection (backup/restore)
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Intelligent Cybersecurity Suite
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Hardware and software discounts
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CIO Services Included
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Monthly reporting
NextGen Shield Unlimited
Unlimited on-site and remote support, plus ourbest in class Intelligent Cybersecurity Suite.
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Unlimited on-site and remote support
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Managed security patching
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NextGen Data Protection (backup/restore)
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Intelligent Cybersecurity Suite
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Hardware and software discounts
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CIO Services Included
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Security awareness training
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Monthly reporting
NextGen Shield Platinum
Unlimited on-site and remote support, Intelligent Cybersecurity Suite, and off-site hosted compute and storage enclave.-
Unlimited on-site and remote support
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After hours support included
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Hosted compute and storage
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Managed security patching
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NextGen Data Protection (backup/restore)
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Intelligent Cybersecurity Suite
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Hardware and software discounts
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Security awareness training
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CIO Services Included
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Monthly reporting
Cutting-edge solutions
Customer experience and innovation are at the center of what we do.
NextGen Shield
Affordable and innovative managed or co-managed IT services for your business. Scales as you grow.
Intelligent Cybersecurity Suite
A unified suite of tools that protects your business from all angles. From antivirus and firewalls, to SIEM and Data Loss Prevention (DLP), our Intelligent Cybersecurity Suite does it all. And it's included in NextGen Managed IT.
Compliance Readiness and Assurance
Our team of experts is well versed in compliance frameworks including HIPAA, NIST 800-171, NIST 800-53, SOC2, ISO27001, CMMC, FedRAMP, and GDPR. Assess your readiness and pass your next audit with flying colors.
IT Projects
Have a one-time need? Let our project team handle the rest. From hardware refresh to network expansions, and everything in between, our technical experts will complete your project on-time and within your budget.
Multi tenant Wi-Fi
Need high density Wi-Fi or the ability to offer Wi-Fi services to your guests or tenants? Our custom solution ensures your guests have maximum performance while turning your Wi-Fi offering into a profit center for your business.
